If your order is delivered by common carrier or freight line:

• Open the box and inspect the item for damage.  If damaged, refuse the shipment.  For deliveries without apparent damage, please sign the bill of lading "Subject to inspection?.  If concealed damage is found, contact customer service immediately for further instructions.

If your order is delivered by small package carrier such as UPS:

• Inspect the order immediately.  For damaged items, refuse the package.  If the package was dropped off, please keep all packaging and call customer service for further instructions.