What should you do if card is lost or stolen?
- Consumers need to report a lost or stolen card promptly by calling the toll-free number listed on the back of their card. If they can’t access that number, they can call 1-800-554-8969.
- You will need to visit your nearest WVFCU to request a replacement card. (See Fee Schedule for replacement card fee)
- Replaced cards will be issued with new account numbers.
- Cardholders that they will need to update any automatic payments with their new 24/7 numbers.
This answer has been viewed 2400 times.Go to main navigation