Receive your monthly statements electronically and view them online. It’s the safest and most secure way to receive your account information! To get started you must sign up for eBranch. Once you have signed in to eBranch, click on eStatements located on the red menu bar. Select 'I would like to receive eStatements'. You will receive an email notifying you that your eStatement is now available to view.
- eStatements are available days sooner than paper statements arriving by mail.
- Convenient –no need to file away paper statements; eStatements are stored for you online for 12 months.
- eStatements are environmentally friendly and save paper.
eAlerts Help You Manage Your Money
It’s time to manage your accounts smarter by staying informed about balances, payment dates and more. With eAlerts you can have activity alerts sent to you by email the same day the activity occurs. Learn more about Alert Center by clicking here.
(9) Alert Center Options:
- Account Balance
- Periodic Balance Notification
- Periodic Reminder
- Loan Payment Due Notification
- CD Maturity Notification
- Deposit Notification
- Withdrawal Notification
- Purchase Notification
- Check Clear Notification
BE IN THE KNOW AT ALL TIMES!
Personal Account Teller (PAT)
PAT is your credit union’s telephone response service. PAT will enable you to access your credit union account 24/7, via touch tone phone by calling 304- 744-CU24 (2824)
- Inquire on share, share draft and loan balances
- Transfer funds from one account to another account
- Access your line of credit for advances
- Transfer from one share account to pay West Virginia Federal Credit Union loan payment
PAT is menu driven and easy to use. The greeting prompts you to enter your membership number and press the # sign. Enter your access code and press the # sign. If this is your first time using PAT, enter the last four digits of your social security number and you will be asked to enter a new 4-digit access code (using suffix’s 0-9).
The automated system will prompt you to select one of the following:
- Account and Loan Inquiries - enter 1
- Payments, Transfers & Withdrawals – enter 2
- New Member Number & Other Activities – enter 3
- Credit Union Assistance – enter 0
You may complete the following functions under each category:
|Account & Loan Inquiries||Payments, Transfers & Withdrawals|
|Account Balance Inquiry||Loan Payment|
|Cleared Share Drafts||Cross Member Transfer|
|Loan Balance Inquiry|
|New Member Number/Activities|
|Select Different Membership|
|Change Access Code|
Want instant access to your paycheck, Social Security or other recurring credits? With Direct Deposit, you can avoid situations such as losing your paycheck, excessive visits to the credit union and bouncing personal checks, because your money is securely deposited into your account electronically. This service is safe, convenient, reliable and quick.
Alliance One is a group of financial institutions that have joined together to provide their members/customers with access to a nationwide network of surcharge-free ATMs.
The Alliance One link is located on our website for easy navigation to the nearest ATM in the network. To avoid these costly foreign ATM service fees, just look for the blue and white Alliance One logo on ATM’s around town or across the USA. You also can search for participating Alliance One ATM’s anytime by visiting www.allianceone.coop. Mobile App is available in the App Store (iPhones) and Google Play (Androids).
U Choose Rewards®
Shop and earn reward points simply by using your Visa Debit Card. You can earn 1 point for every $2 spent by using a Signature Debit transaction, plus you can earn more points when you shop participating retailers. You must earn a minimum of 1500 points before you can redeem. It can take up to 30 days for transactions to appear on the Point Details page. Updated on the 1st of every month. Points expire after 2 years. Take all the points you’ve earned and choose from millions of items – brand name products to travel excursions, event tickets and access to unique activities. The options are practically endless. Plus, use the Wish List to keep track of the items you’re working towards. Who knew shopping and earning could be so easy. Visit www.uchooserewards.com today for more information and to signup. YOU MUST REGISTER BY SIGNING UP TO EARN REWARD POINTS.Go to main navigation