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West Virginia FCU
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FAQs


How does canceling an automatic payment (recurring payment) different then just canceling a payment?

To cancel automatic payments, also referred to as recurring payments, sign into the Payment Center, select the payee, click on the "AutoPay" link and select "Stop AutoPay."

To cancel a regular payment, sign into the Payment Center.  On the right side of the screen, you will see Pending Payments, chose a payee, and click on the "Cancel" link.  If the cancel link is not showing in the pending payment, the payment may already be in process.  For assistance call 866-820-9920.

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