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West Virginia FCU
West Virginia FCU
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FAQs


[Knowledgebase Home]

Where can I go to receive help with Remote Deposit Capture?

Visit our website Remote Deposit Capture webpage located under Products and Remote Deposit Capture.  

You may also call the credit union at 304-744-MYCU (6928) M,T,W,F from 9:00 to 4:30 and Thursday from 9:00 to 6:00 (excluding holidays) or write the credit union at 318 5th Avenue, South Charleston,WV  25303/ Attn:  eServices Department. You must contact the credit union by either method described above no later than sixty (60) days after the credit union has sent the first statement on which the error or problem occurred (as stated in the short-version error-resolution notice provided on each member statement).

Please refer to the "End User License Agreement" you agreed to at enrollment for complete terms and conditions of use of this product. 

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