What happens if a chip card is lost or stolen?
- Consumers need to report a lost or stolen card promptly by calling the toll-free number listed on the back of their card. If they can’t access that number, they can call 1-800-554-8969.
- Replaced cards will be issued with new account numbers.
- Remind cardholders that they will need to update any automatic payments with their new 24/7 numbers.
This answer has been viewed 2353 times.
Go to main navigation